Frequently Asked Questions (FAQs)
1. What is the FRESH N' GO Oral Care Kit, and how does it work?
Answer: FRESH N' GO is an all-in-one, portable smile care kit designed to keep you fresh and confident on the go. Each unit carries a toothbrush, refillable toothpaste pump, stainless steel toothpick, storage compartment, and a Quick Rinse Cap for ultimate convenience.
2. What’s included with my FRESH N' GO Oral Care Kit?
Answer: Each FRESH N' GO comes with two soft-bristle bamboo toothbrushes, two refillable toothpaste pumps, one stainless steel toothpick, and a self-closing toothpaste cap.
3. How do I fill the toothpaste pump when my FRESH N’ GO Oral Care Kit arrives?
Answer: Filling your FRESH N' GO pump is easy! Just follow these steps:
Step 1: Rinse your FRESH N' GO self-closing toothpaste cap with warm water and dry it thoroughly.
Step 2: Open your toothpaste and attach the FRESH N' GO self-closing cap securely to the toothpaste nozzle.
Step 3: Remove the top of the FRESH N' GO toothpaste pump, stand it upright, and squeeze toothpaste directly into the pump until it’s full. Tap gently to settle the paste, screw the top back on tightly, then pump a few times to remove any air. You’re all set!
Video Link: How to Fill Your FRESH N’ GO Toothpaste Pump | Quick & Easy Tutorial
4. What colors are available?
Answer: FRESH N' GO is available in three stylish colors: Polished Silver, Midnight Black, and Sunset Blush Pink, so you can choose the one that best fits your style.
5. Is the FRESH N' GO Oral Care Kit environmentally friendly?
Answer: Yes! FRESH N' GO is crafted from durable 6061 aluminum and includes refillable toothpaste pumps and bamboo toothbrushes, minimizing waste and promoting sustainability.
6. How do I clean my FRESH N' GO Oral Care Kit?
Answer: Simply wipe the exterior with a soft cloth, and rinse the removable components, like the toothbrush and toothpaste pump, with warm water as needed.
7. What if my FRESH N' GO Oral Care Kit arrives damaged or defective?
Answer: We stand behind the quality of our products. If your FRESH N' GO arrives damaged or defective, please contact us at support@freshngoshop.com, and we’ll gladly arrange a replacement or refund.
8. What is your return policy?
Answer: We offer a 30-day return policy for unused, unopened items. If you have any issues with your product, contact us within 30 days for assistance.
9. How long does one toothpaste pump last?
Answer: Each refillable toothpaste pump can last around 1-2 weeks, depending on usage. It’s designed to hold just the right amount of toothpaste for on-the-go freshness, making it ideal for travel or daily commuting.
10. Is the bamboo toothbrush soft on gums?
Answer: Yes! Our soft-bristle bamboo toothbrushes are gentle on gums and effective in cleaning. They’re designed to provide a comfortable brushing experience, even for sensitive mouths.
11. Can I take my FRESH N' GO Oral Care Kit on an airplane?
Answer: Absolutely! FRESH N' GO is travel-friendly and TSA-compliant. The compact size and small toothpaste pump make it easy to bring along in carry-on luggage, so you’re always fresh and prepared on flights.
12. How do I store my FRESH N' GO Oral Care Kit when not in use?
Answer: FRESH N' GO is designed to fit in your bag, backpack, or travel kit. Simply keep it in a cool, dry place, and avoid exposing it to extreme heat for long periods to maintain its durability.
13. Can I order replacement accessories?
- Answer: Yes! We offer replacement toothbrushes, toothpaste pumps, and other essentials separately in our "Extras for Freshness" collection to keep your FRESH N' GO fully stocked and ready.
14. Do you offer discounts for bulk orders or corporate gifts?
Answer: We’re happy to discuss bulk orders and corporate gift options. Please reach out to our support team at support@freshngoshop.com for more details on discounts and custom packages.
15. How do I prevent mold from forming on my bamboo toothbrush?
Answer: To keep your bamboo toothbrush in top condition, always thoroughly dry it before storing it inside your FRESH N’ GO Oral Care Kit. Since bamboo is a natural material, excess moisture trapped in a sealed, dark environment can cause mold over time.
💡 Best Practices:
✔ Shake off excess water after use.
✔ Let the toothbrush air dry before storing.
✔ If possible, dry the handle with a hand towel before placing it back inside.
✔ Keep the storage area ventilated when possible.
💡 Pro Tip: If you're in a rush, pat the toothbrush dry with a towel before storing it.
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WARNING: Choking Hazard & Injury Risk
- Small Parts — Not for individuals under 18 years. For adult use only.
- Sharp Object — Use with care. Improper use may cause choking or may lead to injury.
- Proper Use — All items intended for adult use in oral care routine. Use toothpick cautiously to avoid injury.
- First Aid — In case of accidental ingestion or injury, seek immediate medical assistance.
- Keep Out Of Reach Of Children — Store in a secure place. Ensure the cap is tightly secured when not in use.
- Dispose Safely — Dispose of responsibly to prevent accidental use by children or pets.